What are IT Services?
Information technology services allow businesses to access the software tools and information they need for operational processes and daily tasks.
Here are some of IT Services that Kansas City Tech provides its clients.
Computer Tech Support
Remote IT Support
Systems Administration
Systems Monitoring
Cloud Services
Backup Solutions
Network Security
Email Services
Hardware Installation and Maintenance
Troubleshooting and Tech Support
IT Services for small business include onsite technical support and troubleshooting for software applications and online tools. Kansas City Tech helps guide users through the process of resolving technical errors or recommend further steps to take.
With a dedicated technical support service, your business can receive the technical assistance it needs when staff members have questions or IT challenges.
Remote IT Support
Remote support allows a technician to find and repair issues more quickly. For example, when one of your users experience an issue, a technician can access their computer through the internet to troubleshoot and repair it.
Kansas City Tech’s remote support capabilities can reduce the time it takes to repair technical errors so your work can continue with minimal interruptions.
Systems Administration
One pay grade above a Desktop Support Technician is a Systems Admin. These technicians normally have a higher level of experience troubleshooting software and hardware issues. Their primary roles include the setup, install and configuration of servers and server equipment. This includes the server operating system and Active Directory.
A System Admins daily tasks including setting up user accounts, granting folder permissions, daily backups, applying software patches and troubleshooting Tier 2 Desktop Support issues.
Systems Monitoring
Kansas City Tech provides computer, server, network and other internet-enabled device monitoring. Monitoring helps keep track of users access logs, whether a device requires repairs, and if any computers need software updates or modifications.
Cloud Services
Cloud enabled services provide a convenient method for your employees to access company resources regardless of their location. Kansas City Tech can help setup or support your current cloud enabled technology needs.
Backup Solutions
Nightly backups prevent information loss from occurring by storing copies of your data on external hardware or online platforms, such as a cloud service. Backups can help protect your companies data should any issues occur, like a power outage, system failure or someone accidentally deleting a file.
Kansas City Tech helps protect its clients with a proprietary onsite and offsite backup solution that works hand in hand.
Network Security
Network security services help protect a business’ network from unauthorized access. Kansas City Tech can help you install a firewall, implement a VPN server, perform regular network checkups, and get setup with an enterprise-grade antivirus software
Email Services
Your Small Business relies on email for many communication purposes. From individual messages and company-wide updates, to customer relations. These days, email is an important part of maintaining business relationships.
From email server setup, to advanced spam filtering, route tracing and email account setups. Kansas City Tech can you take on any type of email related issues or requests.
Hardware Installation and Maintenance
Kansas City Tech helps with the installation of laptops, computers, servers, hard drives, memory, power supplies, routers, switches, modems, access points and printers.
Kansas City Tech can also help you maintain the longevity of your equipment by installing crucial software updates and hardware patches.
Providing IT Support for small business throughout Jackson and Johnson County, Kansas City Tech can help your small to middle sized business with the IT Support Services you need and deserve.
From hourly assistance to IT Managed Services, Kansas City Tech has a way to make sure your business get the helps it needs.