Privacy Policy
Last updated March 2, 2025
Kansas City Tech (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our managed IT services, website, and related offerings (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
1.1 Personal Information
Name, email address, phone number, and business contact details
Payment and billing information
Account login credentials
Any other information you provide when using our Services
1.2 Non-Personal Information
IP address and device information
Browser type and operating system
Website usage data, including cookies and analytics
Technical logs and system performance data
1.3 Client Data
As a provider of managed IT services, we may have access to client data, including confidential business information. We only process such data as required to fulfill our contractual obligations.
How We Use Your Information
We use collected information for the following purposes:
To provide, manage, and maintain our Services
To improve security and monitor system performance
To respond to inquiries, provide customer support, and troubleshoot issues
To process payments and manage billing
To comply with legal obligations and enforce agreements
To send updates, service notifications, and promotional materials (with your consent)
How We Share Your Information
We do not sell or rent personal information. We may share information in the following circumstances:
With service providers: Third-party vendors who assist with service delivery, data storage, and security
With legal authorities: When required to comply with legal obligations or protect our rights
With business partners: If necessary for collaboration or joint service offerings
In case of business transfer: If we merge, sell, or transfer part of our business
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to fulfill business or legal requirements. After this period, we securely delete or anonymize data.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access & Correction: Request access to or correction of your personal data
Data Deletion: Request deletion of your personal information, subject to legal exceptions
Opt-Out: Unsubscribe from marketing communications
Restrict Processing: Limit how we use your data in certain circumstances
To exercise these rights, contact us at help@kansascitytech.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality and analyze traffic. You can adjust cookie settings through your browser.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Making a complaint
If you are not satisfied with the response, please contact us at help@kansascitytech.com with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.